Privacy Policy – BoardSphere

1. Introduction

At BoardSphere, we value your privacy and are committed to protecting your personal information when you interact with our board games club, website, mobile apps, and associated services. This Privacy Policy explains how we collect, use, store, and share your information to provide a secure and enjoyable experience. By using our services, attending our events, or engaging with our platforms, you agree to the practices described in this policy.

2. Information We Collect

To provide and improve our services, we collect several types of information:

• Personal Information: Name, email address, phone number, mailing address, and any details provided during membership registration, newsletter signup, or event participation.
• Account Information: Username, password, and other credentials associated with your club account.
• Event and Participation Data: Records of games you participate in, event attendance, preferences, and feedback.
• Payment Information: Details required to process fees or purchases related to club events or memberships, processed securely through third-party providers.
• Device and Technical Information: IP address, device type, operating system, browser type, and usage data when accessing our platforms.
• Communication Data: Messages, emails, and inquiries sent to us, including support requests and feedback forms.

3. How We Use Your Information

Your data is used for purposes including:

• Providing and managing membership, accounts, and event participation.
• Processing payments for memberships, tournaments, or other purchases.
• Personalizing club experiences and recommending events or games.
• Communicating updates, policies, promotions, and event information.
• Responding to inquiries and providing customer support.
• Analyzing data to improve club operations, gaming experiences, and services.
• Ensuring compliance with legal obligations and protecting community safety.

4. Sharing Your Information

We do not sell or rent your personal information. Data may be shared in specific circumstances:

• Service Providers: Trusted partners providing support, payment processing, IT, or analytics services.
• Event and Gaming Platforms: Participation in tournaments or multiplayer games may share username and relevant gameplay data.
• Legal Requirements: Disclosure required by law, legal proceedings, or to protect rights and safety.
• Business Transfers: In mergers, acquisitions, or sales, user information may transfer to the new entity with continued privacy protection.

5. Data Retention

We retain personal information only as long as necessary to fulfill purposes described, comply with laws, resolve disputes, and enforce agreements. Data no longer needed will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Cookies, analytics tools, and similar technologies may be used to understand user interactions, remember preferences, and improve experiences. You can manage cookies via device settings, but disabling some features may affect platform functionality.

7. Security of Your Information

We implement administrative, technical, and physical measures to protect your personal information, including encryption, secure storage, and limited access. While we strive for maximum security, no system is completely secure. Users should also protect their account credentials.

8. Children’s Privacy

Our services are not intended for children under 13 (or the applicable legal age). We do not knowingly collect data from children without parental consent. If discovered, such data will be promptly deleted.

9. Your Rights

You may have rights regarding your personal information, including:

• Accessing your personal data
• Correcting inaccurate or incomplete information
• Requesting deletion of your data, subject to legal/operational requirements
• Restricting or objecting to certain processing activities
• Withdrawing consent for marketing communications

To exercise these rights, contact our privacy team with appropriate identification.

10. International Data Transfers

Your data may be processed or stored outside your country of residence. We ensure such transfers comply with applicable laws and maintain adequate protection for your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in services, operations, or legal requirements. Continued use after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions, concerns, or requests, contact our privacy team at:

• BoardSphere
• 226 Lambton Quay, Wellington Central, Wellington 6011, New Zealand
• Email: [email protected]
• Phone: +6444711907

This Privacy Policy ensures that your interactions with BoardSphere and our board games club are secure, transparent, and respectful of your privacy. Your trust is our priority, and we are committed to protecting your personal information while providing an engaging and enjoyable club experience.